Aftersales Services

By choosing  IVECO BUS, you have chosen a top quality service for you and your business.

With IVECO BUS, you can enjoy a whole dedicated after-sales structure with 2,000 assistance and service points in Europe: a team of professionals who work day and night to assist you anywhere and anytime, with experience and respect.

High performance, comfort and safety for both the driver and passengers, sustainable mobility: all of which can be guaranteed in the long run only with the proper vehicle maintenance offered by the IVECO Network of Workshops that provide professional servicing and the quality of genuine parts.

IVECO Genuine Parts are the result of careful selection of materials and suppliers as well as specific stringent tests on products with particular attention to the parts related to the safety of the vehicle and its passengers. In addition, IVECO offers a wide selection of remanufactured engines, transmissions and components for a viable alternative to contain maintenance costs and limit environmental impact with the same performance standards.

IVECO knows that time is important for its customers. This is why IVECO relies on 8 Parts warehouses in Europe for total 332,000sqm, that use an advanced and highly efficient system of Spare Parts provision and distribution, guaranteeing day and night deliveries within 24 hours in any country, seven days a week.

The IVECO Assistance Non Stop is available 24/7, with 80 operators on standby, speaking 10 different languages, ready to contact the nearest IVECO BUS service center and assist the customer until the vehicle is back on the road.
The toll-free Assistance Non-Stop service number is easy to remember; it corresponds to typing the word “IVECO” on the phone keypad.

The IVECO IVECO has created Elements in order to keep up with its mission and offer the customers the best. Elements is a particularly specialized and extremely high-quality service including planned maintenance contracts and extended warranties. A tailor-made service, which aims to ensure a long operating life for every vehicle in every kind of use.

IVECO BUS offers an extensive support network for its entire vehicle range guaranteeing customers the best assistance through continuously trained and skilled technicians. Thanks to Teleservices, remote assistance operations can be carried out with the best effectiveness. IVECO BUS offers on Euro VI vehicles an improvement in components accessibility, a rationalization of maintenance plans and consequently a reduction of service-stop frequency. IVECO BUS vehicles have been engineered to guarantee a simplified and cheaper maintenance.